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Inbound AI Receptionist
Answer incoming calls, greet callers and handle approved FAQs during configured hours.
AI VOICE RECEPTIONIST FOR BUSINESS
Every customer call deserves an answer.
Meet Nexyva AI — a voice receptionist that can answer incoming calls, respond to common questions, capture enquiries, assist with appointments and make configured follow-ups for your business.
Designed around your businessHindi & multilingual optionsHuman handoff where configured
VOICE WORKSPACEINCOMING CALL
Call answered
“Hello, how can I help you today?”
APPOINTMENT
Request captured
Preferred date and contact details collected.
FOLLOW-UP
Lead recorded
Enquiry summary ready for your team.
REMINDER
Next step queued
Reminder workflow, when connected.
VOICE CONVERSATION● SIMULATED
CUSTOMER“Clinic mein kal appointment mil sakti hai?”
NEXYVA AI“Main aapki appointment request note kar sakti hoon. Aapka preferred time kya rahega?”
24/7Round-the-clock call coverage, when configured
Hindi · EnglishHinglish-friendly conversations where configured
Human handoffTransfer rules agreed with you
Your knowledgeAnswers drawn from information you approve
Features depend on your phone setup, chosen integrations and configuration.
WHAT NEXYVA AI CAN HELP WITH
Everyday calls. Extraordinary outcomes.
Give routine conversations a consistent first response, while your team stays focused on the work that needs a human touch.
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Outbound Calling
Run configured follow-up, confirmation, reminder and lead-qualification calls where enabled.
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Appointment Assistance
Collect booking requests or check and create appointments when a calendar integration is connected.
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Call Transfer & Escalation
Route selected calls to a person according to the business's configured rules.
A CUSTOMER JOURNEY, AT A GLANCE
From first ring to next action.
This is a visual illustration of how a configured Nexyva AI voice workflow may support a business. It is a design preview, not a live connected dashboard.
- Answer common questions using approved business information
- Capture customer intent and contact details
- Help with appointment requests and confirmations
- Prepare follow-ups, reminders or campaign calls when enabled
Customer conversation workspaceIllustrative UI
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Call handledCustomer question answered from approved FAQs.
INBOUND▦
Booking requestService, date and preferred time collected.
APPOINTMENTS◷
Reminder callConfigured reminder or confirmation workflow.
FOLLOW-UP✦
Campaign callingApproved outbound lists and call rules.
CAMPAIGNSAFTER EVERY CALL
Know what happened, without replaying every call.
A call is only useful if your team can act on it. Nexyva AI is set up to leave a clear trail of what each caller wanted.
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Call summaries
A short note on why the caller rang and what was discussed, ready for your team.
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Captured enquiry details
Name, contact number and the reason for the call, collected in a consistent way.
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Team notifications
Pass important enquiries to the right person by email or other connected tools, where set up.
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Call insights
Review call volumes, transfers and questions the agent could not answer, where enabled.
Summaries, transcripts and notifications depend on your configuration, the tools you connect and any consent required for recording.
HOW IT WORKS
Simple to start. Built around your business.
We shape the voice experience around your services, policies and customer questions.
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Understand your business
Collect your services, working hours, FAQs, pricing and escalation preferences.
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Configure your voice agent
Choose the voice, supported language and conversation rules that fit your workflow.
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Test the call flow
Check common questions, names, dates, interruptions and handoff cases before launch.
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Launch and improve
Connect the required number and integrations, then review call outcomes and refine.
FITS HOW YOU ALREADY WORK
Start small. Choose which calls Nexyva answers.
You can begin by sending only some calls to the AI receptionist, then widen coverage as you gain confidence.
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Every call
Let the AI receptionist answer from the first ring, with a person stepping in when needed.
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After hours and holidays
Cover evenings, weekends and closures so callers are never left with a ringing phone.
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Calls you can’t pick up
Forward busy or unanswered calls, so your team stays in charge during the day.
Which options are available depends on your phone number, your telecom provider and the call-forwarding or telephony setup agreed with you.
LANGUAGE OPTIONS
Speak in the language your customers use.
Hindi, English and Hinglish are the usual starting points. Other Indian languages may be possible depending on your setup, and each one is tested with your callers’ accents before launch.
HindiEnglishHinglishGujaratiMarathiBengaliTamilTeluguKannadaMalayalamPunjabiOdiaAssamese
Language availability depends on your configuration and is tested before launch. Not every language is available in every setup.
INDUSTRIES
Made for businesses built on conversations.
Use cases can be customized to the way your team receives calls and handles enquiries.
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Clinics & Doctors
Appointment requests, timings, location and routine patient enquiries.
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Real Estate
Property enquiries, lead qualification and site-visit requests.
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Hair Salons & Spas
Service questions, availability and booking requests.
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Retail & Local Shops
Product availability, opening hours and customer enquiries.
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Restaurants & Cafés
Hours, menu FAQs and reservation enquiries where supported.
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Education & Coaching
Course enquiries, demo-class requests and follow-up calls.
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Home & Local Services
Job enquiries, service-area questions and callbacks.
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Brands & Companies
Customer support, lead routing and repetitive call workflows.
BEHIND THE CALL
What happens while the caller talks.
Every reply is built from a few connected steps. We choose and tune them for your language, call quality and business needs.
01 · Listening
Understands what the caller says
Speech recognition turns the caller’s words into text, including pauses, interruptions and mixed Hindi-English speech where supported.
02 · Understanding
Works out what the caller needs
The reasoning step follows your instructions and approved information to decide the right reply or next action.
03 · Speaking
Replies in a natural voice
Voice generation turns the reply into speech, using a voice and language chosen for your business.
04 · Acting
Takes the next step
Capture details, share information, transfer the call or trigger a follow-up, according to the rules you approve.
Technology choices are made for each setup. Features and performance depend on your configuration, phone line and testing.
FAQ
Good questions. Clear answers.
We keep the setup transparent so you know what is ready and what needs connecting.
Ask a question →What is Nexyva AI?
Nexyva AI provides AI voice receptionist services that can be configured to answer calls, respond to approved FAQs and support defined business workflows.
Do I need to change my phone number?
In many cases you can keep your existing number and forward calls to Nexyva AI — every call, after-hours calls, or calls you don’t answer. What is possible depends on your phone provider and setup.
What if the AI can’t answer a question?
It can take a message, capture the caller’s details, offer a callback or transfer the call to a person, based on the rules we set up with you.
Will callers know they are speaking to an AI?
We recommend a clear greeting so callers know they are speaking with an AI receptionist. The wording is agreed with you.
Can it book appointments automatically?
It can collect appointment requests. Checking availability and creating confirmed bookings requires a compatible calendar or booking integration and testing.
Can it make reminder and campaign calls?
Configured outbound calls may support reminders, confirmations, lead follow-up and campaigns, subject to permissions, call rules and applicable telecom requirements.
Which languages are supported?
Hindi, English and Hinglish are the usual starting points. Other options depend on your setup, and we test the chosen language and any Hindi-English mixing before launch.
Are calls recorded?
Recording and transcripts are optional and depend on your configuration. Businesses should inform callers and obtain any consent required by law. See our Privacy Policy for details.
How long does setup take?
It depends on how many call types you want to cover, your integrations and how much testing you need. Once we understand your business we will share a realistic timeline.
How much does it cost?
We share plan details once we understand your call volume and setup. Contact us to discuss your use case.